Securus Technologies is a competent technology firm that primarily serves the inmate communication industry. The main services that are provided by the company are investigations, incident management, informing the public, communication, information management, inmate self-service, and biometric analysis. All solutions that they provide have the main goal of making the world a better place. Most of the clients that Securus serves are civil and criminal justice institutions, which are based in North America. They are currently contracted by about 3450 correctional facilities that have a population of about 1.2 million inmates.
Securus lately said that they have a plan of exposing information, substantiation, and publications that will disclose many fraudulent undertaking of Global Tel Link (GTL), a firm that also provides technology solutions for the inmate communication industry. The company engaged in several malpractices in the past that ruin the name of the sector. The Chief Executive Officer of Securus Technologies, Richard Smith, said that enterprises in the industry should prioritize the mission of the sector, which is offering excellent communication services to the clients. Securus’ wants to shame GTL by giving the press information of the transgressions of the company.
Securus will have many press releases, and the first publication will have an official Order Number U-20784-B, which was issued by the Public Service Commission of Louisiana (PSC) on GTL’s fraudulent activities. The company was contracted to provide technology solutions to the Louisiana Department of Corrections; however, a review of its serves by the PSC revealed several misconducts. The company intentionally overcharged the clients in various ways. The telephone clocks that they provided to the facilities were programmed to have 15 to 36 more seconds in every call. They also inflated the call rates beyond what was acceptable to the PSC and GTL by having extra charges on the client apart from the standard billing and double billing some calls. GTL was illegally paid 1.243 million dollars from the taxpayer’s money.
Read more at Wikipedia about Securus.